FREQUENTLY ASKED QUESTIONS


Every VeloPRO system comes with a password that allows EXCLUSIVE access to our training tips, tutorials, and insights page. There are dozens of VeloPRO training and tutorial videos located here which will assist you gaining performance. IF YOU HAVE LOST YOUR PASSWORD, EMAIL INFO@VELOPROBASEBALL.COM WITH YOUR (1) PURCHASE ORDER NUMBER, (2) NAME, AND (3) EMAIL ADDRESS YOU USED TO PURCHASE WITH, AND WE WILL SEND YOU A NEW PASSWORD WITHIN 24 HOURS



Peformance FAQs*


WHAT AGES DO YOU RECOMMEND AND HOW LONG DOES IT TAKE TO SEE RESULTS?

Nationally, VeloPRO clients are seeing performance gains within 3 weeks or less. Many get them instantly, but we recommend a minimum of 3 weeks before assessing any improvement(s). Ages 11 and up recommended. FOR BASEBALL AND SOFTBALL.  




WHAT ARE SIZES OF VL HARNESS, THIGH STRAP, BUNGEES, AND FOOT STRAPS?

The VL Harness is a "one size fits all" (from 20" to 42" pant waist sizes). Foot straps are universal fits. Thigh strap will fit any 16" to 26" thigh circumference. Circumference is measured above knee joint, as strap is to be positioned on the lower thigh and right above knee cap (not mid thigh). Bungee cords are to be worn with tension during RESTING position of athlete. They will stretch out to 41". To measure if resistance bungee will fit, measure from your ankle to your hip bone. Learn more about VeloPRO Baseball's revolutionary resistance bungees



WHAT DOES THE VL HARNESS COME WITH?

The VL Harness comes with a waist belt, one foot strap, and two specialized resistance bungees. We recommend you purchase an extra bungee to optimize your training intensity and performance gains. We also recommend you purchase our integrated thigh strap that contours AND FOCUSES resistance along your linear drive lines. The thigh strap optimizes everything you do with the VL Harness.  

To purchase add ons or additional components. CLICK HERE



WHERE CAN I FIND A CERTIFIED VELOPRO INSTRUCTOR?

Go to our 'Find a Trainer' website page to see a list of VeloPRO certified instructors. If one does not exist near you, VeloPRO offers satallite training services that are highly effective. Email Info@veloprobaseball.com to get started.



IS VELOPRO FOR HITTING OR PITCHING?

Since hitting and pitching movements are the same, VeloPRO training systems are for BOTH.



WHAT ARE THE PERFORMANCE BENEFITS?

Pitchers will see increases within 3 weeks or less in the form(s) of increased velocity, plane, off speed break, off speed velocity, reduced drag arm, sink on fastball, delivery efficiencies, and command. Hitters are experiencing gains in power, exit velocities, hand speed, plate coverage, and swing efficiencies.



WHAT SETS VELOPRO BASEBALL APART FROM OTHER TRAINING SYSTEMS OR PRODUCTS?

1. VeloPRO Baseball is a fully integrated player development system for baseball or softball that provides product AND TRAINING. And we back it all up with a 100% performance satisfaction guaranty. No one else offers this because their training or products may not work on everyone. VeloPRO's does and we guaranty it!


2. Our Velocity LOAD Harness is MOVEMENT based, rather than mechanical based. The difference between 'movement' and 'mechanic' is that movement is the root cause of any mechanical deficiency. Reason being is that energy is what hitters and pitchers are trying to move, and if you are efficient in such, you peak your performance. Mechanics are robotic steps within a move. VeloPRO Baseball trains the entire move - rather than one step in the process.


3. VeloPRO Baseball Player Development combines on field MLB and NCAA defined playing and coaching expertise with scientific theorem based trainin. Unlike most training systems that utilize scientific theory and/or lack MLB on field expertise, VeloPRO Baseball provides it all in a simplified and "easy to understand" training process. Additionally, our training does NOT clump, but is age and skill level specific.

Theory versus theorem based training 



HOW OFTEN SHOULD I USE MY VELOCITY LOAD HARNESS?

To get the marketed performance gains we are seeing nationally, you must utilize your VL Harness 3-4 days per week, for 30min at a time. 3 weeks or less is the time frame from which you will see change. Ensure you are using it properly and adhering to all player development programming. You can access our exclusive VeloPRO Baseball training site with the password you received with your product(s). Enter training site >>



HOW DO I OPTIMIZE MY VELOPRO BASEBALL TRAINING PROCESS?

There are 3 phases to your VeloPRO training process - (1) linear drive phase, (2) rotational torque phase, (3) underload and overload phase. All three phases are required to maximize your training. Linear drive phase will have the main resistance along your back hip. Rotational torque phase will place the main resistance along your front hip. Under/overload phase will repeat "linear drive" and "rotational torque" phases, but require you to do it quicker and stabilize stronger.



WHAT DRILLS CAN I USE MY VELOCITY LOAD HARNESS WITH?

The greatest advantage of the VL Harness is its universal performance. You can use it during any drill, bullpen, throwing, hitting, pitching, batting practice, or practice logistic you wish. Additionally, we recommend you use it during active warm up, agility work, and strength training. This keeps your motor pattern training peaked during any type of athletic movement, as VeloPRO Baseball trains MOVEMENT - not mechanics. Illegal to use in a game (although our clients state they wish they could).



HOW LONG DOES IT TAKE TO RETRAIN MOTOR PATTERNS TO PEAK ATHLETIC MOVEMENT?

Nationally, our clients are seeing results within 3 weeks or less (with consistent and proper usage). You have to USE your VL Harness, as there is no "magic fix" to performance. Additionally, motor and movement patterns revert back quickly, so consistent usage is required. This keeps your athletic movement peaked so that old motor patterns do not revert your movements back into deficient performance. Just like in strength training, your body is a muscle that needs refinement and training, and baseball is no different.  Learn the science behind VeloPRO Baseball >>



DOES THE VELOCITY LOAD HARNESS DEVELOP STRENGTH?

One of the best features of the VL Harness is that it trains MOVEMENT specific strength while you practice. Our clients consistently state their lower half is fatigued after a VeloPRO training session. This is because the resistance contours your positioning and sports specific movements - all the while training strength of flexors, stabilizers, and fast twitch muscle fibers. Additionally, your bigger muscle groups are having to apply more accel to decel force to ensure proper movement. All of this combines for not only a great strength workout, but performance gains. We do, however, recommend you strength train on top of using the VL Harness.



DOES VELOPRO BASEBALL REDUCE INJURY RISK?

Although it is impossible to track injury prevention or risk to such, correlations do exist. Since VeloPRO Baseball and our VL Harness DIRECTLY train core support to move quicker and keep your upper half erect, injury risk is reduced and prevention of such is maximized. Injury during any athletic activity is usually caused by a lack of support. Most popularized weighted baseball programs train your arm to move faster, but ignore the #1 component to velocity - supporting it so you can command it.




Policy FAQs*

WHAT IS YOUR RETURN POLICY?

You have 7 days after receipt of product to return for full refund. Product must be in orginal packaging and be UNUSED to receive refund. You will be charged for item(s) if product is deemed used after inspection. You must contact customer service to initiate refund. Email info@veloprobaseball.com and provide your customer name and order number. You will receive a RMA code. RMA code must be visible on outside mailing.  Customer is repsonsible for return shipping and must ship within 7 days. Special order products are final sale.  VeloPRO will be responsible for shipping and exchange for any defective product(s). If product(s) does not fit properly, customer is responsible for any shipping and handling fees for exchange. Refer to above FAQ for any fitting and/or sizing concern(s). Make sure to take your thigh size ABOVE YOUR KNEE CAP (not mid thigh) if purchasing any thigh strap. Ensure your pant waist size is between 20" and 42". Resistance bungees need to stretch from your ankle to your back hip bone.


WHAT HAPPENS IF A RESISTANCE BUNGEE OR FOOT STRAP BREAKS?

We have extra resistance bungees and foot straps that can be purchased or replaced. Email Info@veloprobaseball.com with your (1) purchase transaction ID, (2) name, and (3) email you used to purchase items with, to get a replacement. VeloPRO Baseball will pay for shipping and handling. Resistance bungees and foot straps have a warranty of 30 days. Any breakage outside this 30 day warranty will not result in any free replacements.


HOW DO I OBTAIN A PASSWORD IF I LOST OR FORGOT MINE?

Every VeloPRO Baseball product comes with a password that gives you instant access to our exclusive player development site. If you lost or forgot your password, email Info@veloprobaseball.com with your (1)product transaction ID, (2) name, and (3) email you used to purchase your product, and we will email you a new password within 24 hours. You can only gain access to our training site if you purchased the VL Harness.




ADDITIONAL INFORMATION:

The following only applies to purchases made on www.veloprobaseballNJ.com. VeloPRO Baseball/Big League Edge reserve(s) and

VeloPro Baseball New Jersey reserve the right to change or modify these terms


By purchasing any VeloPRO Baseball product(s), you (the Customer)

acknowledge(s) and agree(s) to all the following - as set forth below:

30 DAY LIMITED MANUFACTURER'S WARRANTY - ALL PRODUCTS

VeloPRO Baseball/Big League Edge warrants to the original purchaser

of any VeloPRO Baseballproduct(s) that the product will be free of defects

in materials or workmanship for 30 days from the date of purchase.

This warranty does NOT cover damages resulting from:


1. Accident.

2. Misuse or usage outside intended usage of product.

3. Abuse.

4. Anticipated wear and tear. Foot strap may experience accelerated wear due to

          (1) being located outside the shoe and

          (2) being in constant contact with the ground.

5. Lost merchandise or damage from the elements.


Do not leave product(s) outside, as prolonged exposure to sun and rain will degrade them. Damage due to weather exposure is not covered under warranty. To start warranty process, email Info@Veloprobaseball.com with the following information:


1. Name of product(s) and name of damaged part needed.

2. Picture of damage(s).

3. Copy of receipt to for verification of purchase.

4. Name, email you used to purchase product(s), and shipping address.

5. Send damaged product(s) to 22728 Russell Road, Kent, WA 98032. We will send you a pre paid shipping label.


PRODUCT DAMAGED IN TRANSIT

If product is damaged in transit due to shipper neglect, refuse the package(s) and contact us at Info@veloprobaseball.com. Email your transaction ID, email you used to purchase the product with, name, and contact info. We will contact you within 48 hours.

VeloPRO Baseball will send out a new product within 48 hours of receiving damaged product from shipper. VeloPRO Baseball will not ship any new product(s) until we receive damaged product from shipper.


SHIPPING AND HANDLING COSTS, CHARGES, AND TAXES

VeloPRO Baseball, LLC reserve(s) the right to change prices at any time without notice. Price increases will not apply to orders placed after such changes. No refunds for past orders to account for any current or future pricing adjustment(s) made. Promo codes must be used at the time of the order and will not be credited back after the order is placed.


Sales tax will be charged where required to do so by law. If you are shipping to states where sales tax is charged, the appropriate taxes will be added to your total and displayed on your order. Prices for all products do not include charges for shipping, handling, and/or taxes.



PRODUCT AVAILABILITY AND DELIVERY

We do not guarantee availability of any product purchased through VeloPRO Baseball. We reserve the right, without liability or prior notice, to change, discontinue, or stop making any product.


In case you (the Customer) unreasonably defer delivery, or delay the receipt of delivery after we have notified you that we have tried to deliver the ordered items to you, or if you provide us with an incoorect delivery address that results in an unsuccessful delivery, the package will be returned to VeloPRO Baseball. In such event, VeloPRO Baseball, LLC is not responsible for any new shipping, handling, or taxes incurred for reshipment of product(s) to you.


We are not responsible for delay or failure to perform if the delay or failure is caused by any circumstances beyond our resonable control, including but not limted to, acts of war or terror, strikes, national or local states of emergency, failure of transportation facilities, power or utility outages, earthquakes, production delays, or other natural disasters.


COMPATIBILITY OF PRODUCT

 Prior to placing your order, you should ensure the product(s) you purchased are compatible with their intended use. You should examine the delivery package and received product(s) as soon as they are delivered to check condition and to ensure order is complete.


PAYMENT TERMS

Payment by credit/debit cards are only form(s) of payment allowed.  Your payment card will be charged on shipment, product, and sales tax (if applicable). Ensure you are the authorized to use payment card(s). Your order confirmation email serves as proof of purchase; we recommend that you save and print it should you need it later.


OUR LIABILITY

These sales terms set out the full extent of our obligations and liabilities in respect of the sale of product(s).


Except for the express limited warranty for the product(s) purchased, VeloPRO Baseball, LLC disclaims any implied warranty, including the warranty of merchantability or the warranty of fitness for a particular purpose, and disclaims any special, incidental, or consequential damages as to all products and components. We shall not be held liable for any economic losses, loss of data, loss of goodwill or reputation, or for any special, indirect, consequential, or punitive loss or damage of any kind howsoever arising. VeloPRO Baseball, LLC further disclaims any implied or express warranty of, and assumes no responsibility for, defects in workmanship caused by third parties or modifications made to the products. Big League Edge further disclaims all liability and damages of any kind related to use of products in any manner which is not consistent with the product's intended use that resulted in accidental death, injury, reduced athletic participation, reduced athletic performance, reduced athletic training or skills, property damage(s), or damages to clothing or baseball equipment.


Big League Edge will not be held liable for any bodily harm, injury, paralysis, death, and/or any other injuries incurred during usage of any VeloPRO Baseball product. You, the Customer accepts full responsibility for any such occurance(s) that directly or indirectly were experienced during or after usage of any VeloPRO Baseball product.


GOVERNING LAW

The sales terms shall be governed and construed in accordance with the laws of the State of New Jersey, USA.  


REPRODUCING AND REDISTRIBUTION

No part of this website, its verbage, printed material(s), images, names, athletes, marketed information, or anything else that VeloPRO Baseball and any of its intellectual or marketing properties and/or materials can be reproduced, distributed, and/or copied without the expressed written consent of VeloPRO Baseball New Jersey